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SMS Terms

Effective date: July 25, 2026  ·  Pinnacle Club Solutions LLC  ·  Fort Worth, Texas

1. Program Description

Pinnacle Club Solutions operates an SMS alert program for staff of private clubs that use the Pinnacle platform. Messages are operational notifications only: inventory stock level warnings, item expiration reminders, and purchase order status updates.

Each message states the type of alert and links you back to the platform to review it. Messages do not contain product names, quantities, pricing, or any other detail about your club's inventory. That information stays inside the platform and the alert email.

This program does not send marketing, promotional, or advertising messages of any kind.

2. How to Opt In

Only a signed-in staff user can enroll, and only for their own mobile number. Inside the Pinnacle platform, go to Settings, then Notifications, enter your mobile number, and check the box confirming you agree to receive SMS alerts. Consent is recorded with a timestamp at the moment you check the box.

Consent is not a condition of employment, of using the Pinnacle platform, or of purchasing anything. Staff who do not opt in continue to receive the same alerts by email and inside the application. We never add a number to this program on someone else's behalf, and having a phone number on file in the platform does not enroll you.

3. Message Frequency

Message frequency varies and depends on your club's activity and the alert rules your club has configured. Alerts are event-driven rather than scheduled. Most users receive fewer than 10 messages per month.

4. Cost

Message and data rates may apply. Pinnacle does not charge for SMS alerts, but your mobile carrier's standard messaging and data charges apply to every message you send or receive. Contact your carrier for details about your plan.

5. How to Opt Out

Reply STOP to any message to cancel. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive one final confirmation message, and then no further SMS alerts. You can also turn alerts off at any time in Settings, then Notifications inside the platform.

Opting out of SMS does not affect your account. You will continue to receive the same alerts by email and inside the application. To resume text alerts after opting out, reply START or opt back in from your settings.

6. How to Get Help

Reply HELP to any message for program information and support contact details, or email us at support@pinnacleclubs.net.

7. Carrier Support and Delivery

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed, so this program is a supplement to, not a replacement for, the alerts shown in the Pinnacle application. This program serves United States mobile numbers only.

8. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. Your mobile number is used solely to deliver the alerts you opted in to receive, and is processed by our messaging provider for that single purpose. Full details are in our Privacy Policy.

9. Changes to These Terms

We may update these terms from time to time. Material changes to the messaging program will be communicated to enrolled users before taking effect. Continued participation after a change constitutes acceptance.

10. Contact

Pinnacle Club Solutions LLC
Fort Worth, Texas
support@pinnacleclubs.net

See also: Privacy Policy  ·  Terms of Service

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